Quoting
The quote is written twice
Site notes are photographed or messaged, then re-keyed into a spreadsheet or estimating template back at the office.
Safety
The current document is hard to find
SWMS, safety plans and incident records are spread across folders, email and multiple versions with unclear ownership.
Progress
The job history is buried in chat
Photos, voice notes, decisions and status updates live in WhatsApp threads that are difficult to search or report against.
Subcontractors
Compliance depends on a spreadsheet
Prequalification, insurance dates, purchase orders and variations are tracked manually, making follow up easy to miss.