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Industries/Government
Industry · Government · Perth + Remote

AI consulting for government.

Custom-built citizen service portals and internal process automation for government organisations. Replace email-driven workflows, manual handoffs and FOI backlogs with tools that meet public sector requirements.

WA
based, on-the-ground
<4wk
from brief to live tool
E8
essential eight aligned
0$
enterprise licence fees
01The problem

If service requests live in email inboxes and FOI is a manual backlog, there's a better way.

LEGACY~/gov/legacy-stack.sh4 systems · 0 integrations

Government organisations still run citizen services and internal processes through email chains, manual handoffs, and paper-based workflows.

Service requests, FOI processing, procurement workflows and inter-departmental approvals are manual processes that stretch already-thin teams and frustrate citizens.

We build the replacement, compliant with public sector frameworks, in weeks, without the multi-year procurement cycle.

The current stack

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Service requests lost in emailCitizens email a shared inbox. Requests get buried, duplicated, or forgotten.
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FOI backlogs measured in monthsManual document review, redaction and response preparation. Every single time.
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Manual inter-departmental handoffs"I'll send that across to planning." Then nothing happens for two weeks.
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Reporting assembled by handKPI dashboards built in Excel from data pulled from five different systems.
02What we build

How we help government organisations use AI.

We focus on automating internal processes, building fit-for-purpose tools, and getting staff productive with AI, within public sector compliance frameworks.

Flagship offering

Citizen service portals & process automation.

Custom-built citizen service portals and internal workflow automation for government organisations. Automate service requests, permit applications, FOI processing and inter-departmental approvals, all meeting public sector compliance requirements.

  • Online service portals
  • FOI processing tools
  • Workflow automation
  • Inter-dept approvals
  • KPI dashboards
  • Privacy Act compliant
Book a discovery call →scoped to your requirements
02Workflows

Internal process automation

Automated workflows for FOI processing, procurement, HR onboarding and inter-departmental approvals using Power Automate or n8n.

03Reporting

Reporting & data dashboards

AI-assisted KPI tracking, grant program management and budget monitoring dashboards that pull from your existing systems.

04Documents

Policy & document drafting

AI-assisted first drafts of policy documents, briefing notes, ministerial correspondence and community consultation materials.

05Security

Vibe code audit & security review

Security and compliance review for AI-built government applications. Essential Eight alignment and data sovereignty checks.

06Enablement

AI literacy for public servants

Workshops for government staff on responsible AI use within policy frameworks, data sovereignty and APS AI guidelines.

03Local

Public sector ready.

We understand the procurement processes, privacy obligations, and accountability requirements that govern public sector technology adoption in Western Australia.

Our solutions meet the Australian Government's AI framework, align with Essential Eight cybersecurity requirements, and comply with the Privacy Act including automated decision-making transparency obligations.

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HQPerth, Western Australia
CoveragePerth · regional WA · national
EnvironmentsCouncil offices + remote
ComplianceAPS AI framework · Essential Eight
PrivacyPrivacy Act · data sovereignty
ProcurementWALGA · WA Digital Capability Fund
04Clients

What our clients say.

Josh and the VibeZero team turned a mess of ideas into a working product faster than I thought possible. They actually listened to what we needed, didn't overcomplicate things, and delivered something our team could use straight away. Genuinely one of the best tech experiences I've had as a business owner.
NK
Natasja KleinmanFounder, Flexi Tribe
Working with VibeZero was refreshingly straightforward. No jargon, no upselling, just solid work delivered on time. They understood our business from the first call and built exactly what we asked for. I'd recommend them to any small business looking to actually get results from AI.
BG
Blake GoodDirector, Good Designs
05Process

How we work.

STEP 01

Free consultation

A conversation about what you need. No pitch deck, no commitment. A straight answer on whether we can help.

STEP 02

Scope & proposal

Clear proposal with fixed pricing, deliverables, and timeline. You know what you're getting before any work starts.

STEP 03

Build & deliver

Regular check-ins, no surprises, a finished product that works in production. Most projects wrap in weeks.

STEP 04

Support & iterate

We don't disappear after launch. Ongoing support, managed services, and the option to keep improving.

07FAQ

Frequently asked questions.

Yes. AI tools can automate internal processes like FOI handling, procurement workflows and reporting while meeting public sector requirements for transparency, privacy and accountability. We work within the Australian Government's AI framework and Essential Eight requirements.

AI automates citizen service portals, internal process workflows, reporting dashboards and policy document drafting. Staff spend less time on repetitive admin and more time on the work that serves the community.

Yes. Our solutions are designed to meet the Privacy Act, Essential Eight cybersecurity requirements and WA-specific data sovereignty obligations. We work within existing procurement processes and compliance frameworks.

Every engagement is scoped to your requirements and procurement process. We work with WALGA member councils and understand the WA Digital Capability Fund and state government frameworks that shape technology budgets.

Want to explore what AI can do for your council? Let's talk.

Book a Free Consult →View Our Services

▸ perth-based · public-sector-ready · compliant