What AI is
How generative AI works in plain terms and why it predicts rather than knows.
AI literacy training | Perth + remote
AI literacy training for your whole team
Before your team uses AI well, they need to understand it. AI literacy training gives every staff member a shared, plain English grasp of what AI can and cannot do, where the risks sit and how to use it responsibly. It is the baseline underneath product training and responsible rollout.
Describe the problem in a sentence or two. Please do not send credentials or sensitive records.
- Best fit
- Whole teams that need one safe baseline before tool training
- Main deliverable
- A tailored three and a half hour literacy session
- Client effort
- Nominate the audience and share current policy or tool rules
- Commercial model
- Fixed quote based on delivery format and participant needs
Delivery ownership
- Scope
- Prepare
- Deliver
- Follow up
The accountable team scopes the audience, prepares relevant examples, delivers the session and records the next steps. The format is agreed before material is prepared.
Why it matters
Literacy teaches the judgement product training misses
Staff are already using tools like ChatGPT and Copilot, often without anyone explaining how they work. That gap shows up in different ways. Some staff act on wrong answers because the output sounds confident, others share information they should not, and adoption spreads unevenly across the team.
Everyone leaves with the same mental model of where AI helps, where it invents, what is safe to share and when a human still decides. The content reflects the Australian Government's Voluntary AI Safety Standard and the growing expectation of foundational AI literacy.
Scope
What AI literacy training covers
The session covers six foundations in plain English, without mathematics or model theory.
Where AI helps and fails
Where AI can help, where it fails and when it invents an answer.
Hallucinations and limits
How to recognise confident but wrong output and when evidence must be checked.
Data, privacy and safety
What is safe to put into AI tools and why plan and account choices matter for work data.
Responsible and ethical use
Bias, transparency and human oversight, informed by Australia's AI Ethics Principles.
Your policy in practice
How acceptable use rules translate into realistic day to day examples.
The session receives a fixed quote once the audience, delivery format and any policy material are agreed.
Delivery feedback
A client view of the work
This feedback is about how we scope, build and hand over technical work. It is not a case study for this service.
No jargon, no upselling, just solid work delivered on time. They understood our business from the first call and built exactly what we asked for.
Where it fits
The foundation under everything else
Literacy comes first. Once everyone shares the same baseline, product training lands better because staff understand why a workflow is safe or risky and how the controls support that judgement.
Teams often continue into hands on Claude or Copilot training, supported by an AI policy and an AI usage review. Literacy can stand alone or open a wider rollout.
If this is the capability gap in your team, tell us who needs to learn what. We will confirm the format before anything is scoped.
Course material
See the policy structure that supports the session
The public template shows how approved tools, data rules and human review can be written down. The workshop turns those ideas into examples the team can use.
Practical details
Questions about AI Literacy Training
Audience, format, preparation and what participants leave able to do.
AI literacy training gives every staff member a shared, plain English understanding of what AI is, what it can and cannot do, where the risks are, and how to use it responsibly. It is foundational, not tool specific.
Start here
Get your whole team on the same page
The audience, delivery format and fixed quote are agreed before the session.Enquiries get a reply within one business day.