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Service · AI literacy training · Perth + Remote

AI literacy training for your whole team.

Before your team uses AI well, they need to understand it. AI literacy training gives every staff member a shared, plain-English grasp of what AI can and cannot do, where the risks sit, and how to use it responsibly. The baseline the Australian Public Service now expects of its own people, sized for your organisation.

All staff
one shared baseline
1/2 day
core session length
0
jargon or theory
VAISS
aligned to the safety standard
01Why it matters

Tool training teaches buttons. Literacy teaches judgement.

Staff are already using AI, often without anyone explaining what it actually does. That gap is where bad decisions and data leaks happen.

AI literacy training closes it. Everyone leaves with the same mental model: where AI helps, where it makes things up, what is safe to put into it, and when a human still has to decide. The Australian Government's Voluntary AI Safety Standardand the public sector's push for foundational AI literacy have made this the new baseline, not a nice-to-have.

The cost of no shared baselinerisk

  • !
    Trusting wrong answers. Staff act on confident output that is simply incorrect.
  • !
    Quiet data leaks. Confidential information pasted into tools nobody vetted.
  • !
    Uneven adoption. A few power users race ahead, everyone else stays stuck.
  • !
    No common language. Teams cannot agree on what is and is not acceptable use.
02Scope

What AI literacy training covers.

06 foundations
Plain English, no maths, no neural-network theory.
01
What AI actually is

How generative AI works in plain terms, and why it predicts rather than knows. No jargon.

02
What it is good and bad at

Where AI genuinely helps, and the tasks where it quietly fails or invents answers.

03
Hallucinations & limits

How to spot confident-but-wrong output and when to check before you rely on it.

04
Data, privacy & safety

What is safe to put into AI tools, and why the free ones are a privacy risk for work data.

05
Responsible & ethical use

Bias, transparency and human oversight, aligned to Australia's AI Ethics Principles.

06
Your policy in practice

How your AI acceptable-use rules apply to everyday work, with real examples.

03Where it fits

The foundation under everything else.

Literacy comes first. Once everyone shares the same baseline, tool-specific training lands far better, because staff understand why a workflow is safe or risky, not just which buttons to press.

From here, teams usually move on to hands-on Claude or Copilot training, and pair it with a written AI policy and an AI usage review. We can deliver literacy on its own or as the first module of a wider rollout.

Who it is for

  • Whole-of-organisation rollouts that need everyone on the same page.
  • Boards and managers who must oversee AI responsibly.
  • Regulated and not-for-profit teams with compliance obligations.
  • Any business where staff are already using AI unguided.
04Clients

What our clients say.

Josh and the VibeZero team turned a mess of ideas into a working product faster than I thought possible. They actually listened to what we needed, didn't overcomplicate things, and delivered something our team could use straight away. Genuinely one of the best tech experiences I've had as a business owner.
NK
Natasja KleinmanFounder, Flexi Tribe
Working with VibeZero was refreshingly straightforward. No jargon, no upselling, just solid work delivered on time. They understood our business from the first call and built exactly what we asked for. I'd recommend them to any small business looking to actually get results from AI.
BG
Blake GoodDirector, Good Designs
06FAQ

Frequently asked questions.

AI literacy training gives every staff member a shared, plain-English understanding of what AI is, what it can and cannot do, where the risks are, and how to use it responsibly. It is foundational, not tool-specific.

Tool training teaches people how to use a specific product like Copilot or Claude. Literacy training builds the judgement underneath it: when to trust AI, what is safe to share, and when a human still decides. Most teams do literacy first.

Yes. The content reflects Australia's Voluntary AI Safety Standard and AI Ethics Principles, and the foundational AI literacy expectations now set across the public sector. It is pitched for Australian businesses and not-for-profits.

Everyone who touches AI, which is increasingly everyone. It works as a whole-of-organisation baseline, with the option of a manager and board focused version for those overseeing AI use.

Yes, in person across Perth and remotely via Teams or Zoom for teams elsewhere in Australia.

Get your whole team on the same page.

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a shared, safe AI baseline for everyone, Perth or remote.