Skip to content
Free 30 min consult
Free 30 min consult

Trades & home services | Perth

AI for tradies, stop missing calls, start getting paid faster

For plumbers, electricians, builders and trade businesses losing time between the first call and the final invoice. We connect missed-call capture, quoting, scheduling, job systems and payment follow up in a mobile-first workflow the office and field can both use.

Free 30 min consultView our services
We can help with customer communication and admin, but pricing, scope, safety, licensing and work quality decisions stay with you.
Local context
PerthDiscovery and rollout can include office and field working patterns.
Interface basis
Mobile-firstproposedWe test the selected workflow on the devices the team actually carries.
System fit
Existing toolsproposedWe verify ServiceM8, Simpro, Xero, MYOB or other connections while scoping the work.
Who decides
Owner approvalproposedYou keep control of pricing, scope and customer commitments.

What we build

A connected customer and job workflow that fits in the pocket

We start with the hand off that causes the most delay, then connect the phone, field and office steps around it without replacing professional judgement.
Primary build

AI receptionist & job workflow

Capture agreed enquiry details, route urgent cases, prepare follow up and connect the result to the job management process.

  • Missed-call capture
  • Quote follow up
  • Scheduling requests
  • Invoice preparation
  • Review requests
Quoting

Quote preparation & follow up

Organise approved job details into a draft, track its status and prompt the right person to review or follow up with the customer.
Scheduling

Field service coordination

Connect appointment and dispatch steps through ServiceM8 automation or the selected job system.

Billing

Invoice & payment workflow

Move approved completion details toward invoicing through systems such as Xero, MYOB or Simpro, with review retained before a financial commitment is made.

Reputation

Customer follow up

Send approved completion messages and review requests at the right point in the job lifecycle, with opt-out and exception handling considered.
Enablement

Training for owners and teams

Short, role-based training on the selected workflow, approved AI tools and safe handling of customer and job information.

Operating context

What matters in trades & home services

The practical constraints, boundaries and evidence in one view.

Where the work jams

The work is on site. The lost margin is often between calls, quotes and invoices

A missed call becomes a lost opportunity, a quote sits in an inbox and a completed job waits for someone to reconstruct the paperwork. Practical automation can move each agreed event to the next responsible action.

Enquiries

Calls arrive while everyone is on the tools

Customer details and urgency are captured inconsistently, and follow up depends on someone remembering between jobs.
Quotes

Requests and approvals sit across messages and inboxes

The office has to assemble scope, photos and job notes before it can prepare or chase the next step.
Scheduling

Availability is held in individual memory

Changes ripple through the day without one view of job status, location, skills, customer commitments and dependencies.
Invoicing

Completed work waits for admin

Job notes, materials and approval information are re-entered before the finance process can begin.

Perth context

Designed for the van, the site and the office

A workflow for a Perth trade business has to survive movement, interruptions and a phone sized screen. It should not assume that every update happens at a desk.

We account for metro coverage from Joondalup to Rockingham, trade business areas such as Balcatta, Malaga and Osborne Park, and the difference between an owner-operator and a team with dedicated office support.

Licensing, tax and workplace safety requirements still govern the work. Relevant primary context includes WA Building and Energy, the ATO's BAS guidance and WorkSafe WA.

System fit

Keep the job system as the centre of gravity

Integration depends on the product, plan, permissions and available API. We verify those conditions before making a delivery commitment.
Field service

ServiceM8

Connect agreed enquiry, scheduling, job status and follow up events around the existing workspace.
Trade operations

Simpro

Coordinate approved workflow steps without creating a parallel source of truth for the team.
Finance

Xero or MYOB

Prepare or route approved job information into invoicing and payment follow up with review retained.
Customer contact

Phone, SMS and email

Capture and route agreed details with clear disclosure, escalation and opt-out behaviour.

Client experience

What clients say about working with us

These comments describe VibeZero's general approach to listening, scoping and delivery; they are not presented as trade industry case studies.
They actually listened to what we needed, didn't overcomplicate things, and delivered something our team could use straight away. Genuinely one of the best tech experiences I've had as a business owner.
Natasja KleinmanFounder, Flexi TribeRead the full client feedback

How we work

A practical engagement for trades & home services

Field hand-offs, connectivity and evidence requirements shape the build from the first conversation.

  1. Free consultation

    A conversation about what you need, with no pitch deck and no commitment, and a straight answer on whether we can help.

  2. Scope and proposal

    You get a clear proposal with fixed pricing, deliverables and timing, and you know what you are getting before any work starts.

  3. Build and deliver

    You get regular check ins, no surprises and a finished system that works in production, with delivery timing agreed in the proposal.

  4. Support and iterate

    We do not disappear after launch, and ongoing support, managed services and the option to keep improving remain available.

Related capabilities

Services that support this work

Selected for mobile work, operational hand-offs and systems that cannot depend on perfect connectivity.

Start with the admin gap

Running a trades business in Perth? Let's talk

Bring the enquiry, quote, scheduling or invoicing step that keeps falling between site and office. We will map a practical first workflow around your existing tools.
Free 30 min consultView our services
Perth based | mobile first | designed around real field work

Practical details

Questions about trades & home services

Practical answers about field use, integration, delivery and operational ownership.

Yes, when it is attached to a specific administrative bottleneck. Common starting points include missed-call capture, quote follow up, scheduling requests, invoice preparation and review requests. The value depends on call volume, the current job system and how consistently the team records each job event.