Dispatch
Job allocation is coordinated through calls and messages
Drivers wait for updates while dispatch reconstructs vehicle, location, load and customer information by hand.
Transport & logistics · Perth and WA
AI for transport & logistics in WA
For trucking, freight, courier and logistics teams moving work across Perth, regional WA and interstate. We connect dispatch, route planning, job records, invoicing and compliance around the way vehicles and people actually move.
Automation can organise records and flag exceptions, but your drivers, dispatchers and managers still make the operational and compliance calls.
- Home base
- PerthcontextDiscovery and working sessions can be arranged across the metro area.
- Operating environments
- Depot + roadcontextThe workflow accounts for dispatch, drivers and administrative teams.
- Integration basis
- Existing stackproposedWe confirm dispatch, telematics and accounting connections while scoping the work.
- Who decides
- Human reviewproposedThe people who carry Chain of Responsibility duties still make the compliance calls and keep the records.
Where the work jams
When dispatch runs by phone, every downstream task waits for the same update
Job allocation, fatigue records, invoicing and maintenance often depend on the same update but live in separate places. We use automation to connect that update to the next responsible action.
Compliance
CoR and fatigue records are scattered
Supporting documents sit across paper, folders and separate systems, making review and audit preparation slower than it needs to be.
Billing
Completed work does not reach invoicing cleanly
Job status, proof of delivery and charge information are re-entered before the finance team can issue an invoice.
Fleet
Maintenance becomes visible when a vehicle is unavailable
Usage, service history and workshop actions are difficult to view together, so planned follow up relies on individual memory.
What we build
Dispatch and fleet workflows designed around WA distances
We start with the update that should move cleanly through allocation, delivery, compliance and billing, then connect only the systems needed to support it.
Primary build
Dispatch & fleet management tools
Coordinate job allocation, route inputs, completion records and administrative follow up for trucking, courier and freight operations.
- Dispatch allocation
- Route planning support
- Compliance document workflow
- Invoice preparation
- Maintenance reminders
Routes
Route planning support
Use approved distance, delivery window, traffic, fuel and vehicle capacity inputs to compare plans, with dispatch retaining the final call.
Compliance
Chain of Responsibility workflow
Prepare and organise CoR documentation, fatigue records and inspection evidence without representing the system as the accountable party.
Billing
Invoice & payment follow up
Move approved completion data into invoice preparation and customer follow up through Xero, MYOB or the selected finance process.
Fleet
Maintenance signals
Use mileage, usage and service history inputs to create reminders or flag patterns through AI agents that only flag what you tell them to watch, leaving diagnosis and maintenance decisions to your maintenance team.
Enablement
Training for operations teams
Practical sessions for dispatch, administration and management on approved tools, information handling and the workflows selected for rollout.
WA context
Built around long-haul reality, not a metro-only assumption
A useful transport system has to account for distance, variable connectivity, remote deliveries and the hand off between a depot team and someone already on the road.
We work with how the business actually runs, including Perth depots in areas such as Kewdale, Welshpool and Henderson, regional runs, interstate work and remote site deliveries. We agree device access and fallbacks before building a workflow.
We map compliance support features to the relevant duties and source material, including guidance from the National Heavy Vehicle Regulator. The system can help prepare and organise evidence; it does not transfer Chain of Responsibility obligations away from the people and businesses that hold them.
System fit
Connect the operating chain without pretending every stack is identical
We confirm specific products, permissions and API support during discovery. These are the system roles we normally map first.
Operations
Dispatch and job management
When a job is allocated, updated or completed, that update feeds straight into whatever happens next.
Fleet
Telematics and maintenance
We only connect the usage and service signals the workflow actually needs.
Finance
Xero or MYOB
Approved job data can support invoice preparation and payment follow up, and review points stay in place.
Evidence
Compliance records
We link documents and approvals to the responsible job, vehicle or action, so you can see where each one came from.
Client experience
What clients say about working with us
These comments describe VibeZero's general approach to listening, scoping and delivery; they are not presented as transport-specific case studies.
Josh and the VibeZero team turned a mess of ideas into a working product faster than I thought possible. They actually listened to what we needed, didn't overcomplicate things, and delivered something our team could use straight away. Genuinely one of the best tech experiences I've had as a business owner.
Working with VibeZero was refreshingly straightforward. No jargon, no upselling, just solid work delivered on time. They understood our business from the first call and built exactly what we asked for. I'd recommend them to any small business looking to actually get results from AI.
How we work
A practical engagement for transport & logistics
Field hand-offs, connectivity and evidence requirements shape the build from the first conversation.
Free consultation
A conversation about what you need, with no pitch deck and no commitment, and a straight answer on whether we can help.Scope and proposal
You get a clear proposal with fixed pricing, deliverables and timing, and you know what you are getting before any work starts.Build and deliver
You get regular check ins, no surprises and a finished system that works in production, with delivery timing agreed in the proposal.Support and iterate
We do not disappear after launch, and ongoing support, managed services and the option to keep improving remain available.
Related capabilities
Capabilities chosen for transport & logistics
Selected for mobile work, operational hand-offs and systems that cannot depend on perfect connectivity.
Practical details
Questions from transport & logistics teams
Practical answers about field use, integration, delivery and operational ownership.
Start with the movement
Running a transport or logistics business in WA? Let's talk
Bring the dispatch, compliance, maintenance or invoicing hand off that creates the most delay. We will map the update, responsible people and systems around it.
Perth based · NHVR aware · designed for WA distances