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AI automation for Australian small business

Automate the admin that's eating your small business.

Fixed price automations built on n8n, Power Automate and Copilot Studio. We connect the tools you already use, including Xero, HubSpot and Microsoft 365, and hand back the hours lost to repetitive admin every week.

Time figures below are clearly labelled models until they are measured against your baseline.

The time bleed

The time tends to leak in familiar places

These are modelled examples, not universal savings. The free audit establishes your real baseline before a proposal is written.

Modelled example

Client intake

Manually copying enquiry details into your CRM, chasing missing information and sending the same welcome email again.

~9h/wk

Modelled example

Quoting & invoicing

Building quotes in Word, copying line items into Xero and following up on overdue invoices by hand.

~6h/wk

Modelled example

Lead triage

Sorting form submissions, deciding who should handle what and forwarding emails that should route themselves.

~5h/wk

Modelled example

Weekly reporting

Pulling numbers from different systems into a spreadsheet that already feels out of date.

~4h/wk

Modelled example

Review chasing

Remembering to ask happy customers for a Google review, then forgetting, then asking too late.

~3h/wk

Modelled example

Approval chains

Waiting on sign offs stuck in an inbox with no visibility, reminders or audit trail.

~2h/wk

The method

Audit, automate and hand back hours

The figures below are an illustrative weekly model, not a client result. The audit replaces them with your measured baseline before a proposal is written.
Client intake
9h → 0.5hmodelledIllustrative weekly before and after estimate
Quoting
6h → 0.2hmodelledIllustrative weekly before and after estimate
Lead routing
5h → 0hmodelledIllustrative weekly before and after estimate
Reporting
4h → 0hmodelledIllustrative weekly before and after estimate
Review requests
3h → 0hmodelledIllustrative weekly before and after estimate

The stack

We build on tools you can keep and own

The system should reduce tabs and hand offs, not add another platform nobody wants to maintain.

n8n

Open source workflow automation you can own and self host.

Power Automate

Microsoft automation for businesses already running on M365.

Copilot Studio

Conversational agents inside Teams and the web.

Microsoft 365

SharePoint, Outlook, Teams and Excel workflows.

ConnectWise

PSA and RMM integration for MSPs and IT providers.

Xero / MYOB

Australian accounting, invoice and payment flows.

HubSpot

CRM, marketing and sales pipeline automation.

Gmail / Outlook

Email parsing, routing, reply preparation and triage.

Claude / GPT

Language models for classification, drafting and extraction.

Airtable / Notion

Flexible records for tracking, approvals and dashboards.

Catalogue

Automations we ship in weeks, not quarters

Each example is scoped against your actual systems, volumes, controls and baseline before savings are treated as a forecast.
EstimatedTypical build is 2 weeks

Client intake automation

Form submitted, CRM updated, welcome email sent and a task created for the right person. No copying and no chasing.

Working stack
n8n + HubSpot + Gmail
Modelled capacity
~9h/wk modelled
EstimatedTypical build is 3 weeks

Quote to invoice pipeline

Quote accepted, invoice generated in Xero, payment link sent and follow up scheduled from approval to cash.

Working stack
Power Automate + Xero + Outlook
Modelled capacity
~6h/wk modelled
EstimatedTypical build is 2 weeks

Lead triage & routing

A new lead classified, tagged by service type, routed to the right person and followed up without inbox sorting.

Working stack
n8n + Claude + HubSpot
Modelled capacity
~5h/wk modelled
EstimatedTypical build is 2 weeks

Weekly reporting dashboard

Data pulled from Xero, HubSpot and project tools, then assembled into a regular leadership summary.

Working stack
n8n + Xero + Airtable
Modelled capacity
~4h/wk modelled
EstimatedTypical build is 1 week

Automated review requests

A review request sent when the job is complete, with responses monitored and negative feedback routed privately.

Working stack
n8n + Gmail + Google Business
Modelled capacity
~3h/wk modelled
EstimatedTypical build is 3 weeks

Copilot Studio assistant

An internal knowledge assistant that answers staff questions from approved procedures, policies and documents in Teams.

Working stack
Copilot Studio + SharePoint + M365
Modelled capacity
~4h/wk modelled

Business case

What automated actually looks like

These are illustrative operating scenarios, not completed client case studies. The real business case is measured from your starting point.
Modelled scenario4-week model

22h/wk admin

Consultancy · 14 staff

As an illustrative intake, quoting and reporting scenario, validate the baseline with your own team before treating the estimate as a business case.

Modelled scenario2-week model

Lead response

Electrician · 8 staff

As an illustrative lead scoring and routing scenario, the real measure would be response time and qualified enquiries before and after rollout.

Modelled scenario3-week model

Ticket admin

MSP · ConnectWise stack

As an illustrative classification, escalation and reporting scenario, savings depend on ticket mix, quality controls and the existing baseline.

Security

Security first by default

Business data flows through every automation. We treat the workflow like infrastructure, with clear controls and ownership.

We use encrypted secrets management, least privilege access and explicit review points. Where privacy obligations matter, we read the scope against the relevant guidance from the Office of the Australian Information Commissioner.

If an automation handles customer data, it needs the same care as any other production system. Small team size is not a reason to lower the standard.

Threat model first

We threat model every automation before placing the first node.

Data minimisation

The workflow only touches the fields it needs. Nothing else leaves the source system.

You own the keys

API keys, service accounts and OAuth tokens stay in accounts and vaults you control.

Fail safe

When a workflow breaks, it stops and alerts rather than silently pushing bad data downstream.

Engagement

No packages, just discovery first, then a fixed price

You own the workflows, code, service accounts and deployment. There are no hidden licence fees or per seat charges from us.
  1. Free

    Discovery call

    The call takes thirty minutes to understand the bottleneck and decide whether automation is the right move.
  2. Free

    Workflow audit

    Map the current process, volumes and failure points, then identify the highest value first target.
  3. Fixed price

    One page proposal

    We put scope, timing, ownership and cost in writing before any billable work begins.
  4. Timing agreed

    Build and ship

    Build, test and deploy with check ins, with the delivery window written into the proposal.
  5. Optional ongoing

    Handover and support

    We provide documentation, training and managed support if the workflow needs it.
Engagement shapeScope first

Single workflow

One automation, scoped and shipped, is a sensible way to test the approach against a measured baseline.
Engagement shapeSequenced delivery

Connected set

Three to five workflows that share data and logic suit a growing small business.
Engagement shapeOptional monthly support

Managed and extended

We monitor, maintain and add new workflows as the business changes.

Questions

Frequently asked questions

Clients

What our clients say

General client feedback about how we listen, scope and deliver, not automation specific case studies.
Josh and the VibeZero team turned a mess of ideas into a working product faster than I thought possible. They actually listened to what we needed, didn't overcomplicate things, and delivered something our team could use straight away. Genuinely one of the best tech experiences I've had as a business owner.
Natasja KleinmanFounder, Flexi Tribe
Working with VibeZero was refreshingly straightforward. No jargon, no upselling, just solid work delivered on time. They understood our business from the first call and built exactly what we asked for. I'd recommend them to any small business looking to actually get results from AI.
Blake GoodDirector, Good Designs

Start with one workflow

Ready to stop losing hours?

Bring the process that wastes the most time. We will map it, test the business case and quote the work before anything begins.

Free audit · fixed quote · measured against your baseline